Privacy Policy

Your privacy is very important to us. This privacy policy has been created to answer any questions you might have about how we deal with your data. But if you have any further questions please email me at elena@mummysretreat.com.

My practices and procedures are intended to ensure that the information you submit remains private and is only used for the purposes set out in this policy. Please be assured that we will not sell or share any information about you with any third parties unless we are required to do so by law. All information is processed and stored through GDPR-compliant methods or third parties. Some information is shared via third-party organisations. We are committed to ensuring all third-party partners are GDPR compliant and have appropriate Privacy Policies.

 

All third party organisations that we share data with and links to their privacy policies are below:

Stripe – https://stripe.com/gb/privacy

Paypal –https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Mailchimp – https://mailchimp.com/legal/privacy/

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The information we take should you decide to make a booking with Mummy's Retreat is used for the following reasons:

- Insurance requirements

- Tailoring content to your situation

- Communicating with you out of sessions

Your information will be held confidentially and not shared with anyone else. Once the information is no longer needed it will be shredded and/or deleted. Records held on a computer system will be password protected. We are required to allow you to view your information at any time - please email elena@mummysretreat.com to request this. It is your responsibility to ensure that the data we hold on you is up to date so please contact us at any time to update your records.

 

What if I do not agree with the privacy policy?

If you do not agree with the details set out in this policy, please do not submit your data to us. If you have previously agreed to us using your personal information for direct marketing purposes, or for use of products or services, and you would like us to remove your data please email me at elena@mummysretreat.com and we will remove/delete your data within 30 days.