Terms & Conditions

By signing up to a treatment or course with Mummy's Retreat you are agreeing to the following:

Payment

Course - A non-refundable deposit of £50 is required to confirm your place on your chosen course. The balance of the course fee must be paid in full at or before the first session of the course. Course fees are non refundable except under exceptional circumstances. Payment is made for a full course as advertised and not for individual sessions. Flexible payment terms must be agreed in advance.

Treatment - Treatments booked online require payment in full in advance of your selected treatment date. Treatment fees are refundable based on the Treatment cancellation policy below. Payment is made for the treatment as advertised. Flexible payment terms must be agreed in advance.

 

Cancellations

Course - In the event of cancellation by a participant prior to the start of the course, the deposit is non-refundable. In the event of cancellation by a participant after one or more sessions of the course have been completed, no refund will be provided. In the unlikely event of cancellation of a course by Elena Quinn of Mummy's Retreat, attempts will be made to reschedule. If this is not possible, or alternative dates cannot be agreed, a full refund of the total fee will be given.

In the unlikely event of cancellation of an individual session by Elena Quinn of Mummy's Retreat, attempts will be made to reschedule. If this is not possible, or if alternative dates cannot be agreed, a refund for sessions not yet taken will be given. If it is not possible for all couples within a group to agree an alternative date then provision will be made for individual couples. The refunded fee per session will be calculated as the total fee, after deduction of the £50 deposit, divided by the number of sessions in the course. No refund will be made for sessions already taken.

If for any reason in person course can not take place for example extreme weather or government guidelines, the event will either be rescheduled or the course will take place over live video link.

Treatments - Please allow 48 hours for cancellation. When treatments are cancelled with a minimum of 48 hours notice of the treatment date and time a full refund will be issued.​ When treatments are cancelled with 24 hours notice of the treatment date and time a £25 charge applies. When treatments are cancelled on the day of the appointment the full charge of the cancelled treatment applies.

Rescheduling

Course - For participants taking a private one to one course, 48 hours notice must be given in changing appointment dates or times. Where this is not done the participants will be liable for the session fee calculated as the total fee, after deduction of the £50 deposit, divided by the number of sessions in the course. Exceptions may be made in exceptional circumstances.

Treatments - For treatments reschedules, 48 hours notice must be given in changing appointment dates or times. 

General

Course - Participants take part in Hypnobirthing sessions with the understanding that the content of the course is in no way intended to be taken as medical advice. Participants should seek the advice of a healthcare professional to answer any health-related or pregnancy-related issues surrounding their pregnancy, their labour or their birth. Mummy's Retreat can not be held responsible for any decisions that you make regarding your pregnancy and birth. Any questions or doubts you have about the use of Hypnobirthing should be taken up with your health care professionals. Taking a Hypnobirthing course in no way guarantees a certain birth outcome. The resources given to you in on a Hypnobirthing course are for your own personal use and should not be distributed to third parties.

Treatments - Treatments are designed and intended to provide relief and relaxation to you. Clients should seek the advice of a healthcare professional to answer any health-related or pregnancy-related issues surrounding their health and/or pregnancy. Mummy's Retreat can not be held responsible for any decisions that you make regarding your health or pregnancy. Any questions or doubts you have about the use of massage or reflexology should be taken up with your healthcare professional. Receiving massage or reflexology treatment(s) in no way guarantees pain relief or pregnancy.